Legal

Terms & Conditions

Last updated: September 2026

Website: navdeeppurewal.com

These Terms and Conditions ("Terms") govern your access to and use of navdeeppurewal.com, as well as any services, courses, digital products, consultations or other offerings provided by Navdeep Singh Purewal ("Navdeep Purewal", "we", "us" or "our").

By accessing this website, submitting an enquiry, purchasing a product, enrolling in a course or engaging our services, you confirm that you have read, understood and agreed to these Terms.

If you do not agree with these Terms, please do not use this website or purchase our services or products.

1. Eligibility

You must be at least 18 years old and legally capable of entering into a binding agreement to purchase our services or products.

If you make a purchase or enter into an agreement on behalf of a company, organisation or another person, you confirm that you have the authority to do so.

2. Services

Navdeep Purewal provides online business coaching, consulting and business growth services, including but not limited to:

The exact scope, fees, timelines, deliverables, revision limits and responsibilities for a service may be stated in a proposal, invoice, service agreement, order form, checkout page, email or other written communication.

Where there is a conflict between these Terms and a separately signed service agreement, the terms of the signed service agreement will apply to that specific engagement.

3. Client Responsibilities

To allow us to provide services effectively, clients agree to:

Delays caused by missing information, delayed feedback, unavailable account access or failure to provide required assets may result in an extension of the delivery timeline.

4. Proposals, Scope and Revisions

The scope of work will be based on the deliverables confirmed in writing before the project begins.

Any service, feature, revision or deliverable not included in the agreed scope may be treated as additional work and may require additional fees and time.

Revision limits, where applicable, will be stated in the relevant proposal or service agreement. A revision means a reasonable modification to the original approved direction and does not include a complete redesign, a new concept or a material change in the original project requirements.

Final approval given through email, WhatsApp, project-management software or any other written communication will be treated as approval of the relevant deliverable.

5. Timelines and Delivery

Any delivery date or completion timeline provided by us is an estimate unless expressly confirmed as a fixed deadline in writing.

Timelines may be affected by:

We will make reasonable efforts to complete the work according to the agreed timeline, but we are not responsible for delays caused by the client or by third-party services and platforms.

6. Payments

Fees, payment schedules and payment terms will be specified in the applicable proposal, invoice, service agreement, product page, checkout page or order form.

Unless otherwise agreed in writing:

The client is responsible for verifying all payment information before completing a transaction.

7. Third-Party Payment Partners

Payments made through our website, payment links, invoices or checkout pages may be processed by independent third-party payment partners, including but not limited to:

By making a payment, you may also be required to agree to the applicable terms, conditions and privacy policies of the payment processor used for the transaction.

We do not directly collect or store complete credit-card, debit-card, UPI, net-banking or other sensitive payment credentials. Such information is processed by the relevant third-party payment partner according to its own security practices and policies.

We are not responsible for:

A purchase will be treated as confirmed only after successful payment confirmation is received.

If your account is debited but payment confirmation is not received, please contact us with your transaction details. We will make reasonable efforts to assist you in checking the transaction status with the relevant payment partner.

8. Taxes and Additional Charges

The client is responsible for any applicable taxes, payment-gateway fees, bank charges, currency-conversion charges or international transaction fees unless expressly stated otherwise.

The final amount charged may differ when payment is made in a currency other than the currency displayed on the invoice or checkout page.

9. Refunds and Cancellations

Refunds and cancellations are governed by our Refund and Cancellation Policy and by any specific terms stated on the relevant proposal, service agreement, product page, course page, invoice or checkout page.

Unless otherwise stated in writing:

Nothing in this section limits any refund or consumer right that cannot legally be excluded under applicable law.

10. Chargebacks and Payment Disputes

If you have a payment concern, billing error or service-related dispute, please contact us first at connect@navdeeppurewal.com so that we can attempt to resolve the matter.

If a chargeback or payment dispute is initiated, we may provide the payment processor or financial institution with relevant transaction records, invoices, communications, proof of delivery, access records and other information necessary to respond to the dispute.

Ongoing services and access to digital products may be suspended while a payment dispute is under review.

This section does not prevent you from exercising any legal rights available under applicable law.

11. Online Courses, Workshops and Digital Products

When you purchase or receive access to a course, workshop, webinar, template, recording, PDF, presentation, prompt, resource or other digital material, you receive a limited, personal, non-exclusive, non-transferable and revocable licence to use it for your own learning or internal business purposes.

You may not, without our prior written permission:

We may suspend or permanently revoke access without a refund where we reasonably believe that course access or copyrighted material has been shared, copied, resold or misused.

Unless otherwise stated, access duration, live-session schedules, recordings, bonuses and support periods will be as described on the relevant sales or checkout page.

12. Appointments, Consultations and Live Sessions

Clients are responsible for attending scheduled consultations, coaching sessions, workshops and webinars at the confirmed date and time.

Requests to reschedule a private session should be made within the notice period stated at the time of booking. Repeatedly missed sessions, late cancellations or failure to attend may result in the session being treated as completed.

We may reschedule a session when reasonably necessary and will make reasonable efforts to provide advance notice.

13. Third-Party Platforms and Services

Our services may involve third-party platforms, tools or service providers such as Meta, Instagram, Facebook, WhatsApp, Google, Zoom, Canva, WordPress, hosting providers, email platforms, automation tools and payment gateways.

Your use of these platforms is also governed by their respective terms and policies.

We do not control and are not responsible for:

Any third-party subscription, advertising spend, domain, hosting or software fee is payable by the client unless expressly included in the agreed service fee.

14. Advertising and Marketing Services

Where we assist with advertising, lead generation, content marketing or social media growth, the client remains responsible for:

We do not guarantee that any advertisement will be approved or that an advertising account will remain active.

Advertising budgets and platform charges are separate from our professional fees unless clearly stated otherwise.

15. No Guarantee of Results

We do not guarantee any specific:

Results depend on factors beyond our control, including market conditions, audience demand, competition, pricing, the quality of the client's offer, advertising performance, platform algorithms, client participation and implementation.

Testimonials, case studies and examples describe individual experiences and do not guarantee that another client will achieve identical results.

We commit to providing the agreed services professionally and with reasonable care and skill.

16. Educational and Business Disclaimer

All coaching, courses, workshops, content and resources are provided for educational and informational purposes.

They do not constitute legal, financial, accounting, investment, medical or tax advice. You should consult an appropriately qualified professional before making decisions requiring specialised advice.

You remain responsible for your business decisions, actions, implementation and results.

17. Intellectual Property

All website content and materials owned or created by Navdeep Purewal — including text, graphics, videos, course materials, presentations, frameworks, templates, methods, processes, branding and designs — are protected by applicable intellectual-property laws.

Unless otherwise agreed in writing:

We may display completed work, results and non-confidential project information in our portfolio, website, social media, case studies and promotional materials unless the client requests otherwise in writing before publication.

18. Client Materials

The client retains ownership of materials supplied to us.

By providing any photograph, video, logo, text, testimonial, recording or other content, the client grants us permission to use, edit and reproduce that material only to the extent reasonably necessary to provide the agreed services.

The client confirms that they own the supplied materials or have obtained the necessary permission to use them.

The client agrees to be responsible for claims resulting from materials supplied by the client that infringe another person's intellectual-property, privacy or other legal rights.

19. Confidentiality

Both parties agree to protect confidential business, commercial and personal information shared during the engagement.

Confidential information will not be disclosed to third parties except:

Confidentiality obligations continue after the service relationship ends.

Information that is already public, independently developed or lawfully received from another source will not be treated as confidential.

20. Privacy

Our collection and use of personal information are governed by our Privacy Policy.

By using this website, submitting a form or purchasing a service, you consent to the collection and processing of information necessary to:

Marketing communications will be sent according to applicable law, and you may unsubscribe from promotional emails using the unsubscribe option provided.

21. Acceptable Use

You agree not to:

We may restrict or terminate access where these conditions are violated.

22. Website Availability and Accuracy

We make reasonable efforts to keep website information accurate and current. However, we do not guarantee that all content will always be complete, error-free or up to date.

We may change or remove website content, prices, services, features or availability at any time. Changes will not affect a confirmed purchase except where required by law or agreed with the client.

We do not guarantee uninterrupted access to the website and may temporarily suspend access for maintenance, security or technical reasons.

23. Testimonials and User Content

If you voluntarily provide a testimonial, review, comment, photograph, video or other feedback, you give us permission to use it for legitimate business and promotional purposes, subject to applicable law.

We will not knowingly publish sensitive personal information without appropriate permission.

You may contact us if you want to request a correction or withdrawal of permission for future use. Withdrawal will not necessarily require us to recall materials already lawfully produced or distributed.

24. Limitation of Liability

To the fullest extent permitted by applicable law, Navdeep Purewal will not be liable for indirect, incidental, special, punitive or consequential loss, including loss of profit, revenue, business opportunity, data or goodwill.

Our total liability arising from a specific paid service will not exceed the amount actually paid to us for the service giving rise to the claim.

Nothing in these Terms excludes or limits liability that cannot legally be excluded, including liability arising from fraud, wilful misconduct or mandatory consumer-protection rights.

25. Indemnity

To the extent permitted by applicable law, you agree to be responsible for losses, claims, liabilities or reasonable expenses arising from:

This clause will apply only to the extent that the loss was caused by your acts, omissions or breach.

26. Termination

Either party may terminate a service engagement according to the notice requirements stated in the relevant service agreement.

We may suspend or terminate services or access if:

Upon termination:

27. Force Majeure

Neither party will be liable for delay or failure caused by events beyond reasonable control, including natural disasters, internet or power failures, government action, war, civil unrest, strikes, epidemics, platform outages or major technical disruptions.

The affected party will make reasonable efforts to communicate the delay and resume performance when reasonably possible.

28. Electronic Communications

You agree that contracts, invoices, payment confirmations, approvals, notices and other communications may be provided electronically through email, WhatsApp, the website, payment platforms or project-management tools.

Electronic approvals and communications may be treated as written confirmation to the extent permitted by applicable law.

29. Governing Law and Dispute Resolution

These Terms are governed by the laws of India.

The parties should first attempt to resolve any dispute in good faith through written communication.

Subject to applicable consumer-protection laws and the jurisdiction of any legally competent consumer commission or authority, disputes shall be subject to the jurisdiction of the competent courts in Sri Ganganagar, Rajasthan, India.

Nothing in these Terms restricts a consumer from exercising any right or remedy that cannot legally be excluded.

30. Severability

If any provision of these Terms is found to be invalid, unlawful or unenforceable, the remaining provisions will continue to remain valid and enforceable.

The affected provision will be interpreted or modified only to the minimum extent necessary to make it legally enforceable.

31. No Waiver

If we do not immediately enforce any provision of these Terms, it does not mean that we have waived our right to enforce it later.

32. Entire Agreement

These Terms, together with the applicable service agreement, proposal, invoice, checkout-page terms, Privacy Policy and Refund and Cancellation Policy, constitute the agreement between you and Navdeep Purewal regarding the relevant service or purchase.

33. Changes to These Terms

We may update these Terms periodically to reflect changes in our services, payment methods, business practices or legal requirements.

The updated version will be posted on this page with a revised "Last updated" date.

Changes will apply from the date they are published. Any material change affecting an existing paid engagement will be handled according to the applicable service agreement and law.

34. Contact Information

For questions, complaints, billing concerns or notices regarding these Terms, contact:

Navdeep Singh Purewal
Website: navdeeppurewal.com
Email: connect@navdeeppurewal.com
Phone / WhatsApp: +91 73000 65097